Mariposa Zenith

Terms & Conditions

Effective Date:  March 6, 2026

Welcome to Mariposa Zenith, LLC (“we” “us” or “our”).  By accessing or using Mariposazenith.com (the “Site”), you agree to be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, please do not use the Site.

About Our Services

The Site is provided for general informational purposes. It describes our leadership coaching, career coaching, consulting, facilitation, workshops, and speaking services and enables prospective clients to contact us to explore potential engagements.

Our services may include executive and career coaching, leadership and talent consulting, facilitated workshops and off-sites, and keynote talks, panels, and speaking engagements. These offerings are designed to support professional growth, leadership effectiveness, and organizational learning through reflection, insight, practical tools, and action planning.

Coaching and consulting are not considered therapy, counseling, medical care, or other clinical services, and they do not diagnose, treat, or cure mental health or medical conditions. They are also not intended to replace individualized legal, financial, or tax advice from professionals engaged for those purposes. You are encouraged to seek qualified professionals for support in those areas as needed.

Nature of Relationship

All services offered by Mariposa Zenith, LLC are offered on an independent contractor, non-fiduciary basis.  Nothing in these Terms shall be construed to create an employment, partnership, joint venture, agency, fiduciary, or similar relationship between you and Mariposa Zenith, LLC.  Use of the Site does not create a client relationship and does not obligate you or us to enter into any engagement. A client relationship is formed only when a written services agreement is signed by both you and Mariposa Zenith, LLC.

No Guarantee of Results

Coaching and consulting are collaborative processes that require active participation and personal accountability. While we may share observations, perspectives, and recommendations based on experience, no particular outcome can be guaranteed. Results will vary based on individual effort, organizational context, and other factors outside our control. Any examples of past results, testimonials or case studies are illustrative only and do not guarantee a similar outcome.

 

Testimonials, Reviews, and Results Disclosures

The Site may feature testimonials, reviews, case studies, or other statements from current or former clients (“Endorsements”). Endorsements reflect the individual experiences of those clients and are provided for informational purposes only. They are not a guarantee, warranty, or prediction of the results you may achieve through our services.

Results described in Endorsements are not typical. Individual outcomes vary based on personal effort, background, goals, organizational context, and many other factors. Past results are not indicative of future performance. Nothing on the Site should be interpreted as a promise or representation that you will achieve the same or similar results.

Third-party reviews or ratings displayed on the Site (for example, from Google, LinkedIn, or other platforms) are submitted independently by their authors. We do not edit or curate such reviews to remove negative feedback, and we are not responsible for their content. The presence of third-party reviews on the Site does not constitute our endorsement of the accuracy of those statements.

Fees and Payments

The Site does not offer the ability to purchase services directly or display pricing. All services are offered only through custom proposals and written agreements, and any specific terms for paid services are set out in those agreements.

Intellectual Property and Permitted Use

Unless otherwise indicated, all content on the Site is owned by or licensed to Mariposa Zenith, LLC and protected by intellectual property laws. This includes text, articles, frameworks, methodologies, tools, templates, workshop materials, slide content, proprietary models, logos, branding, designs, and other visual elements.

You may view the Site for your personal or internal business informational use only. Except with our prior written permission, you may not copy, reproduce, modify, adapt, distribute, publish, display, perform, transmit, download, create derivative works from, or otherwise use any Site content for commercial purposes.

You may not record, reuse, or repurpose workshop, speaking, or coaching content for commercial purposes, nor share our materials outside your organization, unless we have agreed in writing.

Site Conduct and Submissions

You agree to use the Site only for any lawful purposes and in compliance with applicable laws and regulations. You may not attempt to gain unauthorized access to or interfere with the Site or related systems, introduce viruses, malware, or other harmful code, or use the Site in a way that could damage, disable, or impair it or interfere with others’ use.

If you submit information through the Site (for example, through contact forms or email), you are responsible for the accuracy and content of the information you provide and represent that you have the right to provide it. Internet transmission is not perfectly secure, so you should avoid sending highly sensitive information through the Site.

If you voluntarily provide testimonials or feedback, you agree that we may use them for marketing and promotional purposes, in any media, subject to any additional consent or release we may request. Testimonials gathered outside the Site, including those provided verbally, by email, or through third-party survey tools, may also be used for these purposes on the same basis.

Third-Party Tools and Links

The Site may reference, link to, or integrate with third-party services such as scheduling tools, video-conferencing platforms, note-taking tools, assessments, invoicing tools, or payment processors. These services are provided by independent third parties and are subject to their own terms and privacy policies.

We do not control and are not responsible for the content, security, or practices of any third-party services. Your use of any third-party service is at your own discretion and risk.

Use of Artificial Intelligence Tools

We may use artificial intelligence (“AI”) tools to support our business operations, including but not limited to scheduling, administrative workflows, content development, session preparation, and note-taking or summary tools. Any use of AI tools in connection with active coaching engagements will be disclosed in our services agreement or otherwise communicated to you directly, consistent with our commitment to transparency and applicable professional ethics standards.

We take reasonable steps to protect the confidentiality of any information processed through AI tools. However, you should be aware that AI platforms operated by third parties are subject to their own terms of service and privacy practices, which we do not control. We do not input personally identifiable or sensitive client information into AI tools without authorization or in a manner inconsistent with our privacy obligations.

AI tools are used to support, not replace, the judgment and expertise of our coaches. All coaching services are delivered by qualified human professionals. If you have questions or concerns about our use of AI tools, please contact us.

Disclaimers and Limitations of Liability

The Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not represent that the Site or its content will be accurate, complete, reliable, current, secure, uninterrupted, or error-free.

To the maximum extent permitted by law, Mariposa Zenith, LLC and its members, officers, employees, contractors, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of or inability to use the Site, your reliance on its content, or any communications made through the Site.

To the extent we are found liable despite this limitation, our total cumulative liability arising out of or in connection with the Site, its content or these Terms shall not exceed one hundred United States Dollars (US$100.00).

Nothing in these Terms is intended to limit or exclude any liability that cannot be limited or excluded under applicable law.

Privacy

Our collection and use of personal information through the Site are described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to our handling of your information as described in the Privacy Policy.

International Use

The Site is operated from the United States. Access from other locations is voluntary, and you are responsible for compliance with local laws to the extent they apply.

Web Accessibility

We are committed to making our Site accessible to all users, including individuals with disabilities. We strive to follow applicable web accessibility standards and guidelines. If you encounter any barriers while using the Site or require content in an alternative format, please contact us and we will make reasonable efforts to accommodate your needs. We welcome feedback on how we can improve the accessibility of our Site.

Copyright Infringement (DMCA)

We respect intellectual property rights and expect users to do the same. If you believe that any content on the Site infringes your copyright, please provide written notice to us that includes: (1) identification of the copyrighted work you claim has been infringed; (2) identification of the material on the Site you claim is infringing, with enough detail for us to locate it; (3) your contact information; (4) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or applicable law; and (5) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf. Notices should be sent to the contact information provided at the end of these Terms.

Dispute Resolution

We encourage you to contact us directly if you have any concerns or disputes arising from your use of the Site or these Terms, as most issues can be resolved informally through direct communication.

If a dispute cannot be resolved informally, you and we agree that any and all disputes, claims, or controversies arising out of or relating to these Terms or your use of the Site (collectively, “Disputes”) shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (or, if the dispute does not qualify as a consumer dispute, its Commercial Arbitration Rules), as in effect at the time of the arbitration. The AAA’s rules are available at www.adr.org. The arbitration shall be conducted by a single arbitrator.

The arbitrator shall apply the governing law specified in these Terms. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Changes, Governing Law, and Contact

We may update or modify the Site or these Terms from time to time. When we change these Terms, we will update the Effective Date above. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms.

These Terms and your use of the Site are governed by the laws of Connecticut, without regard to its conflict-of-law rules.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

If you have any questions about these Terms or the Site, please contact:

Mariposa Zenith, LLC

Email: esperanza@mariposazenith.com

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